How Blakemans %%reduced phishing clicks%% to zero and built a cyber-aware workforce

James T. Blakeman & Co. Ltd. got their start in 1953 and have been committed to supplying only the best quality sausage and meat products to the wholesale, catering, and food services sectors ever since. 

As a family-run business, they’ve built a reputation for quality and tradition, leading them to become one of Europe’s leading sausage manufacturers.

As the company grew, Joe Cooper, Head of IT at Blakemans, knew it was lacking proper cybersecurity training. Joe would gather any useful information he could find online and send it on to the team, asking them to have a look when they could.

The problem with this approach was that he didn’t have any real way of checking that the staff were learning what they needed from the information they were getting. It was hard to keep track of what was coming into staff’s inboxes and be confident that they could avoid dodgy links.

Joe knew they needed a more structured and engaging method to educate employees about phishing scams and how to handle them.

That’s when Phishing Tackle entered the picture.

Phishing Tackle training has made the Blakemans team more vigilant against suspicious emails, and Joe has seen a massive difference in their ability to spot them. Now, rather than scrambling to get Joe to fix things after they’ve clicked on something they shouldn’t have, staff now know when to flag it for further investigation first.

It’s been a huge time saver, too. It’s a lot easier for Joe or someone else on the IT team to tell someone to delete a scam email than to clean up the mess that follows a wrong click.

The whole team have found it easy to get on board with the training, since the videos only take a few minutes out of their day. And thanks to the detailed phishing simulation reports they get from Phishing Tackle, Joe can track everything from who clicked on what to where they were, and even what device they were using. This helps them see any patterns that emerge about where and how people are getting caught, so they can get extra training.