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Customer Success Team
Our dedicated CSM team are second to none and have your needs in reducing user-risk at the heart of everything they do.
We are committed to driving a strong return-on-investment for you, so right from the initial onboarding, through to developing a true partnership, our CSMs deliver exceptional service and value.
Our commitment to you is real, and our customer service standards are high. Fact.
Quick and painless onboarding
Your Customer Success Manager (CSM) quickly helps, guide and advise on every step of the initial onboarding at no additional cost, reducing the time and effort required from your team and speeding up your time-to-value.
Continued expert support & guidance
Your Customer Success Manager (CSM) is an expert in all Phishing Tackle products, ensuring you always have access to best practices, top tips, and expert advice, helping to maximise your success, and reduce your user-risk quickly.
Maximise return-on-investment
So whether you choose a fully managed service (see more about our managed service here), where we handle all the hard work of user-analysis and strategy creation for you, or you require "hand-holding" on your self-managed journey, our CSM team are here to help you to ensure every part of your partnership with us is a success.
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