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James McMahon Ltd cut phishing clicks by %% 80% %% in just a few months
%%80% %% reduction
%%Minutes%%, not hours
%%90%+%% employee awareness
For over 190 years, James McMahon Ltd has been the go-to provider for quality building supplies and DIY materials, serving both the trade industry and the public. They needed phishing training for their team that would be effective, up-to-date, and easy to manage.
Brian O’Gorman, the Group IT Director for the company, knew the system they’d been using to keep the team from falling for scams wasn’t up to par and that something needed to change.
Before using Phishing Tackle’s training, Brian says they “had a number of tools in place across the business from content filtering and email filtering in the cloud, to email filtering on-premise and patch and endpoint protection systems.” They were no strangers to keeping their security systems solid and up to date.
What their process lacked was ongoing “in-place training and testing to keep staff security conscious, rather than doing one-off training courses every few months or once a year.” Brian knows too well how fast things move in IT security and how important it is for their staff to keep it top of mind.
A retail business like James McMahon Ltd may have several layers of internal security in place, but they deal with a lot of suppliers and customers - many of whom may not meet the highest standards of email and web security. If a supplier’s email has been compromised, staff needed to be able to recognise it and respond quickly to prevent any security breaches.
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Phishing Tackle’s cyber security awareness and phishing training worked as another building block in the James McMahon Ltd staff’s Security strategy.
Before, they had a few tools in place to protect the end users both in the cloud and on-premises from phishing, smishing, and malware attacks, and they lacked the training needed to stay vigilant. But ultimately, these tools weren’t enough. What truly determined the security of the company’s IT systems was getting the staff proper and ongoing training to catch attacks that might slip through other tools and filters.
Phishing Tackle’s randomised training has proved invaluable.
How Phishing Tackle made James McMahon Ltd %%more scam savvy%%
User-friendly
Brian loves how simple Phishing Tackle’s tools are to use, saying “the instructions are really clear, and it’s not a difficult task for the IT department to implement.”
Top-tier training and testing
Even with web content filtering, patch management, antivirus, anti-malware, and firewall solutions in place, the most important element is staff training. Phishing Tackle keeps the James McMahon Ltd staff up to speed with the latest threats to watch for, plus randomised testing to keep them sharp!
Ongoing support
Brian (and the whole IT department) have enjoyed stellar support from Phishing Tackle since they partnered up. Their favourite part? The monthly account management meeting. “It's the one meeting that we look forward to the most in IT every month.” High praise from Brian!
Spotting scams a mile away
When compromised emails land in staff inboxes, they can tackle them with confidence, thanks to Phishing Tackle’s training and testing.
Recommended case studies
How Blakemans reduced phishing clicks to zero and built a cyber-aware workforce
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