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Customer Story:
Brisant Secure
Customer Story: Changing Lives

How Brisant secure reduced phishing risk by %% 71% %% with targeted training

%%71% %% reduction in phishing click rate

From 7% to just 2% after implementing Phishing Tackle.

%%Hours%% saved everyday

IT team now spends far less time responding to phishing threats.

%%2-minute%% training

If an employee falls for a phishing test, they are instantly enrolled in quick training.
Hero Background
Company size
51-200 employees
Industry
Construction
About
Brisant Secure Ltd is a UK-based company specialising in high-security door hardware and smart home products. Founded in 2011 and headquartered in Dewsbury, West Yorkshire, the company has approximately 150 employees. Their product range includes locks, smart home products, door furniture, and accessories, all designed to provide the best protection for British homes.
%%“%%Phishing Tackle has given us the confidence that our employees can spot phishing attempts on their own, saving us time and reducing risks.%%”%%
Johnathan Stiles
IT Manager for Brisant Secure

Brisant Secure offers a range of security products, from locks and smart home gadgets to door hardware and accessories. They started out small back in 2011, founder Steve Stewart was running things from his garage. Fast forward to today, and they’re one of the go-to names in the country for reliable security solutions.

They have a small but mighty IT security team, led by IT Manager Johnathan Stiles, who says that before Phishing Tackle, Brisant Secure had no formal cyber security awareness training plan. 

With only three people in the IT team, Jonathan and his colleagues were stretched thin; they just didn’t have time for constant questions from staff about whether an email was legit or a phishing scam.

Ongoing cybersecurity training would give staff the confidence to spot phishing attacks on their own taking the pressure off the IT team and freeing them up to focus on other tasks.

%%“%%We’ve recommended Phishing Tackle many times already. The best way to sum it up? Peace of mind. Nothing in IT is foolproof, but as a managed service, it runs in the background, ensuring employees are educated to recognise cybersecurity threats.%%”%%
Johnathan Stiles
IT Manager for Brisant Secure

Phishing Tackle’s training helped staff stay informed on what phishing scams look like, what to watch out for, and how to deal with them. If someone does slip up and click a suspicious link, the IT team gets notified, the situation gets handled, and the employee gets a quick refresher course.

The training courses have been a big hit with the Brisant Secure team. Not only are they effective at educating staff, but they’re also super quick and easy to use, making it simple for everyone to stay up to date on phishing scams.

How Phishing Tackle help Brisant Secure stay %%one step ahead%% of scammers

The staff's training from Phishing Tackle has greatly sharpened their ability to spot suspicious emails and potential threats.

Continuous support

With only 3 people on the IT team, they didn’t have hours to spend setting up the training courses and learning the ins and outs of the new platform. Phishing Tackle’s support has them covered. With just a quick 15-minute monthly call, they stay on track and know they’re in safe hands.

Top-tier training

Phishing Tackle’s training courses are quick, just a few minutes each month, and staff are always up to speed. Regular training keeps everyone sharp, making it easy to spot phishing scams before they become a problem.

Helpful resources

Jonathan and the team love Phishing Tackle’s extra training tools, especially checking their Click-Prone score and learning how to lower it. They’ve already dropped it from 7% to 2%! They also appreciate how clear, simple, and easy-to-follow the training examples are.

Peace of mind

Even the best cybersecurity tools won’t help if staff can’t tell a phishing scam from a real email; that’s why training makes all the difference. Brisant Secure keeps homes safe for UK families. Now, with training from Phishing Tackle, Johnathan and his team have the cybersecurity they need to protect their business, too.

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